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J.G. Fnneran Associates Customer Service Survey

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Company Name: Contact Name:
Phone: Email:
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What was the reason for contacting us?
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What method did you use to contact us?
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How satisfied were you with the time it took customer service to answer your question/resolve your issue?
The customer service representative was knowledgeable and easy to understand?
The customer service representative was able to handle my problem quickly and to my satisfaction.
Overall, how satisfied with the way your question or problem was resolved?
What changes, if any, can we make to improve our customer service?
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