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J.G. Fnneran Associates Customer Service Survey

Please provide us with the following:

Company Name: Contact Name:
Phone: Email:
Would you like us to contact you?
What was the reason for contacting us?
If other, please explain:
What method did you use to contact us?
If other, please explain:
How satisfied were you with the time it took customer service to answer your question/resolve your issue?
The customer service representative was knowledgeable and easy to understand?
The customer service representative was able to handle my problem quickly and to my satisfaction.
Overall, how satisfied with the way your question or problem was resolved?
What changes, if any, can we make to improve our customer service?
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